Returns & Exchanges
At Ultra PRO International, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it firmly to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing